Refund policy
Last updated: March 8, 2026
At TROPHÉE Brand, all sales are final. We do not offer refunds once an order has been placed.
All Sales Are Final
Due to the limited and exclusive nature of our products, all purchases made through tropheebrand.com are final sale and cannot be refunded. Please review your order carefully before completing your purchase.
Exchanges
At this time, we do not offer exchanges for size, color, or change of mind. We strongly recommend reviewing our sizing information and product descriptions before purchasing.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can evaluate the issue.
To report an issue, please email:
Include:
• Your order number
• A description of the issue
• Clear photos of the item and packaging
If the issue is verified, we may offer a replacement item or store credit at our discretion.
Order Changes or Cancellations
Once an order has been placed, it cannot be modified or canceled.
Shipping
TROPHÉE Brand is not responsible for:
• Lost or stolen packages after delivery confirmation
• Incorrect addresses entered at checkout
Please ensure your shipping information is accurate before placing your order.
Contact
If you have any questions about this policy, please contact us:
Email: Johnvarela@tropheebrand.com